Call Center – Stress Management
Description
The Call Center – Stress Management Scale measures the degree to which the individual is likely to demonstrate patience and calmness during times of conflict and pressure at work.
Product Description
Description
The Call Center – Stress Management Scale measures the degree to which the individual is likely to demonstrate patience and calmness during times of conflict and pressure at work. This characteristic is appropriate for most jobs within the call center environment.
Number of Items
10
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