Call Center – Willingness to Help
Description
The Call Center – Willingness to Help Scale measures the degree to which the individual is service-oriented and is likely to go out of his/her way to help customers.
Product Description
Description
The Call Center – Willingness to Help Scale measures the degree to which the individual is service-oriented and is likely to go out of his/her way to help customers. This characteristic is important for all call center-related jobs that involve interacting with customers.
Number of Items
8
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