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Call Center – Willingness to Help

Description

The Call Center – Willingness to Help Scale measures the degree to which the individual is service-oriented and is likely to go out of his/her way to help customers.

Product Description

Description

The Call Center – Willingness to Help Scale measures the degree to which the individual is service-oriented and is likely to go out of his/her way to help customers. This characteristic is important for all call center-related jobs that involve interacting with customers.

Number of Items

8

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